How to send money

•    Come to the nearest Cash Express location. All you have to do is bring a valid ID, mention the country of destination, the amount you wish to send and the recipient’s full name.


•    After having consigned the amount you wish to transfer and the fee (Western Union may earn money based on the exchange rate difference), the Western Union operator will type the details of your transaction in the computer and will print the “send money” receipt.


•    Please check all the details printed on the receipt to make sure that they are correct and sign the receipt.


•    The receipt will include the money transfer control number (MTCN: a ten-digit number) and the paid amount.


•    The money will be available for pick up after you have received the receipt containing the MTCN. Generally, the amounts can be paid in a few minutes, both when sending and when receiving money. This interval meets the terms and conditions of the service, including the business hours of the agents and the time zone differences. In certain countries, to pick up the money, the recipient must communicate to the operator the money transfer control number (MTCN).

 

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